Refund Policy

Introduction

Astro ("we", "us", "our") operates the Astro Discord bot (the "Service"). This page informs you of our policies regarding refunds.

By using the Service, you agree to the collection and use of information in accordance with this policy. We understand that situations may arise where a refund is necessary, and we aim to provide clarity and transparency regarding our refund process.

Right to Withdrawal

You have the right to withdraw from your subscription or purchase of Astro Ultimate within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day of the conclusion of the contract.

How to Exercise Your Right to Withdrawal

To exercise your right to withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal statement by contacting the Discord user @giuliopime on https://discord.gg/astro-bot or by sending us an email at [email protected]. If you wish to contact us by email, you must use the same email address that you used for registration for reasons of legitimacy. Contact us via Discord if you otherwise no longer have access to this email address.